Terms and conditions
1.General
These general terms and conditions apply to all products and services offered by Hangcha Belgium, hereinafter referred to as "we" or "us," through our website. By using this website and/or requesting a quote, you agree to these terms. We reserve the right to change these terms at any time.
2. Quotes and Purchases
All purchases from Hangcha Belgium are made solely based on a customized quote. Direct purchases via the website are not possible. After requesting a quote, you will receive a tailored price offer. The agreement becomes binding only after written approval of the quote by the customer.
3. Payment
Payment for products and/or services will be made according to the terms specified in the approved quote. The payment term will be stated in the quote. In case of late payment, we reserve the right to charge interest in accordance with Belgian law.
4. Delivery
The delivery terms are also established in the quote and depend on product availability and location. We strive to deliver products within the agreed timeframe, but we are not liable for delays beyond our control.
5. Returns and Cancellations
Due to the nature of the products and the customized quotes, we do not accept returns or cancellations of orders unless otherwise agreed in the quote or required by law. We recommend carefully reviewing the quote before accepting it.
6. Warranty
The warranty for delivered products is provided according to the manufacturer's terms and is described in the quote. We are not responsible for damage caused by improper use or maintenance of the products.
7. Liability
We are not liable for any indirect damage, consequential damage, or loss of profit.
8. Privacy
Hangcha Belgium respects the privacy of its customers and ensures that personal data is treated confidentially. We process personal data in accordance with Belgian law and the General Data Protection Regulation (GDPR).
9. Applicable Law
These terms are governed by Belgian law. Any disputes arising from or related to the sale of products by Hangcha Belgium will be exclusively submitted to the competent courts in Belgium.
10. Contact
For questions or further information, you can contact us through the contact details on our website. We are ready to assist you with your quote request and product needs.
11. Final Provisions
If one or more provisions of these general terms and conditions are declared invalid or unenforceable, the remaining provisions will remain fully in effect. The invalid provision will be replaced by a valid provision that most closely reflects the intent of the original provision.